Introducing Image Recognition

At Serval, we're committed to unblocking employees and boosting efficiency for IT teams everywhere. Our latest feature release might just be the coolest way we've done that.

Serval now understands images. That means when users encounter an IT issue, all they have to do is snap a quick screenshot, post it in Slack, and let Serval take it from there. No lengthy explanations, no back-and-forth troubleshooting—just instant resolution.

Image recognition can cut down the resolution process from minutes / hours to mere seconds. Whether it's cryptic error messages, obscure software settings, or confusing UI issues, Serval's image recognition instantly diagnoses and addresses the problem.

Ready to experience the future of help desk automation? Try out this and other features by booking a demo or reaching out to sales@serval.com.