Mar 31, 2025

AI to Help Humans Work Better - Not Take Jobs

AI enables otherwise impractical best practices in IT and security

AI helps teams do better work, not less work.

For organizations deploying AI today, there are concerns around AI's impact on the workforce. At Serval we see AI not as a replacement for human labor, but a technology that raises the bar for operational excellence. When deployed thoughtfully, AI allows us to reimagine processes that were once too time-consuming or expensive, enabling best practices long considered impractical.

Security and IT: Least Privilege Made Easy

One standout example is security and IT. Enforcing the principle of least privilege has always been the gold standard for access control, but it typically demanded immense manual oversight. Now, Serval's AI-powered automation makes it possible to request and grant access to apps and resources on a just-in-time basis—and then automatically revoke it once the job is done. With this approach, security teams can focus on strategic work while still maintaining robust oversight and compliance.

Rather than cutting headcount, AI raises expectations. More often than not, it leads to higher levels of productivity, enhanced operational rigor, and a culture of continuous improvement.

At Serval, we're proud of the impact we're having on our customers.

We don't cut teams. We give them superpowers.